FAQ

women having fun in a concert

FAQ

Do you have coat check?

Yes, we have a coat check located next to the box office during winter seasons. $5 cash.

Is there a dress code?

There is no formal dress code for events at Soundcheck unless otherwise stated. Shoes, tops, and bottoms are required for entry at every event.

Please no steel-toed shoes and/or items of clothing that have “staff” or “security” clearly visible on them.

Where is nearby parking?

Garage or street parking is available around the venue.

Is there a lost & found?

Please call (202) 789-5429 or email [email protected] for Lost & Found.

What payment methods do you accept?

In an effort to further increase the speed of service, Soundcheck is a cashless venue. Please come prepared to complete purchases with a credit card, debit card, or Apple Pay.

Please note, cash is still accepted for tips & coat checks (winter season).

ATMs are available on-site.

Can I reserve table service?

Please email [email protected] for Table service information. Must be 21+ to reserve.

What ADA/Accessibility accomodations are available?

For any inquiries regarding medical concerns or ADA related services please contact our Relations team at [email protected] up to 24 hours prior to arrival and a member will contact you to discuss accommodations.

What is your covid policy?

In accordance with local government guidelines, we do not require proof of vaccination or a negative test to attend events at Soundcheck.